Deposit Refund Information

Moving Out – Thank You!

Dear Tenants,

Thank you so much for the time you spent with us. It has been a pleasure having you, and we truly hope that your stay was pleasant and felt like home.

We wish you the very best of luck on your new journey! Please remember that our door is always open, and we hope to see you again in the future.

Deposit Return Process

To begin the process of returning your deposit, please send an email to:
office@sk49.de

Recommended Subject Line:
Deposit Return – [Your Full Name] – [Apartment Address / Number]

Please include the following items in your email:

• Identification: A copy of your passport.
• Proof of Payment: Documentation for both your rent and deposit.
  • If paid by cash: Please specify the exact amounts paid for the deposit and rent.
  • If paid by bank transfer: Please attach screenshots of the transactions.
• Contract: A copy of your original rental contract for the apartment.
• Registration Status: Your new Anmeldung (registration) or Abmeldung (de-registration) from this apartment.
• Keys: Confirmation of the return of all keys.
• Bank Details: Your full bank information (IBAN / BIC) for the transfer of the deposit.

Have Questions?

If you have any questions or need further assistance regarding the move-out process, please feel free to reach out to us. We are here to help and ensure a smooth transition for you.

Note: Providing all requested documents in one email will help us process your refund as quickly as possible.

Warm regards and best of luck!